Refund policy

Refund Policy

At Pranjali Shop, customer satisfaction is our priority.

You may request a return within 15 days of receiving the product if it is damaged or incorrect.

To request a return, please contact us at pranjali.shop@gmail.com with your order number and product photos.

After approval, refunds will be processed within 14-17 business days.

Shipping charges are non-refundable unless the product is defective.